Warranty Policy

Our team knows that quality is key. We work to ensure every Cistern product provides reliable everyday performance and lasting confidence.

Warranty Coverage

Warranty periods vary by product and manufacturer. Coverage normally applies to manufacturing defects and does not cover misuse, incorrect installation, accidental damage or normal wear and tear.

Making A Warranty Claim

If your product is experiencing a functional or cosmetic issue, contact us with your order number, proof of purchase and photos or video of the issue.

What You May Need

• Order number or proof of purchase.
• Product name and product code where available.
• Clear photos or video showing the issue.
• Installation details if relevant.